Our client is an Ontario-based leader that builds neighbourhoods and creates communities across Canada. They have a reputation for high standards and a commitment to fairness, honesty, loyalty and excellence.
The client experienced a period of growth which added to increased levels of process variation across key departments within the organization. Challenges grew, primarily within supply chain and procurement, and COVID-19 disruptions hindered the organization’s success. This variation drove the need to create standardized processes across their construction division to ensure that all construction execution operations were properly supported moving forward. The ‘future state’ processes were crucial to maintaining a customer-centric focus and ongoing efforts to deliver honest designs, superior workmanship, and unique space solutions.
The Poirier Group was engaged to conduct a five-week initial assessment working alongside key internal stakeholders to identify, document, and recommend processes to streamline and improve various inconsistent and unproductive tasks and practices within the Construction Unit. Key activities included:
