Strategy Development & Execution

Performance Management

Your business strategy remains a concept until it is brought to life through effective organizational alignment and a strategic approach to personnel management. At the core of strategy execution lies performance management serving as the compass by which you gauge, guide, and govern your workforce in achieving your strategic goals. 

 The Porier Group (TPG) brings expertise in creating performance-driven cultures and deploying effective tools, harnessing the synergy of technology and human talent. 

Our Approach to Performance Management

We develop performance management systems that focus on the key drivers of your business strategy. With a defined system you can track your business and employees’ performance and measure the health of your culture at every level. The right tools provide the basis for communicating goals, recognizing results, aligning action plans and rewarding excellence. 

At the heart of our solutions is the goal of creating performance-driven cultures.  These systems connect people, process, and technology to promote alignment and accountability as an operational and competitive advantage. 

Performance Management Tools

Performance management requires a range of performance management tools that can be deployed based on the needs of your organization. These tools provide a structured and data-driven approach to measuring, monitoring, and enhancing performance. 

Explore the essential performance management tools we employ with our clients. Click on any of the tools to delve deeper into their applications and benefits: 

  • Balanced Scorecard: Tracks execution against strategy plan  
  • Objectives, and Key Results (OKR’s): Collaborative approach to organizational goal setting  
  • Key Performance Indicators (KPIs): Key measurements to determine progress towards strategic goals  
  • RACI Chart: Streamlines and provides transparency for effort and decision-making between team members and functions  

A Balanced Scorecard

A Balanced Scorecard (BSC) is a strategic performance management framework that incorporates a combination of financial and non-financial metrics to assess an organization’s overall performance. It helps businesses translate their strategic goals into specific measures across four key perspectives:  

  • financial,  
  • customer,  
  • internal processes, and  
  • learning and growth.  

By offering a balanced view of performance, the scorecard aids in evaluating the effectiveness of strategies, promoting a holistic understanding of your organization’s success beyond financial outcomes as all of these can either contribute to or detract from the bottom line. 

Leveraging our wealth of expertise, and commitment to performance improvement, we truly understand the value of balanced scorecards with our client engagements.  By collaborating closely with organizations we build out tailored balanced scorecards and comprehensive training to empower internal teams to effectively utilize this tool for long term benefits. 

An effective Balanced Scorecard will: 

  • Track and communicate the performance of your organization 
  • Inform the direction and efforts of the organization 
  • Focus discussion and forward planning during meetings 

The Balanced Scorecard should remain a perpetual work in progress, mirroring the evolving nature of your business and adapting to handle changing conditions.  As long as it is in use as a practise and is maintained and updated the value it provides will become evident and substantial. 

Reach out to transform your organization’s performance by defining and employing balanced scorecards to accelerate your goals and support your strategic objectives. 

Objectives & Key Results (OKR’s)

OKRs (Objectives and Key Results) are a goal-setting framework designed to help organizations define and track their objectives and the measurable outcomes that indicate success.  

Objectives are the clear, ambitious goals a company aims to achieve 

Key Results are specific, quantifiable metrics that serve as indicators of progress toward those objectives.  

OKRs encourage focus, alignment, and accountability within an organization, enabling teams and individuals to work collaboratively towards common goals and measure their achievements effectively. What makes them truly unique is that they can be used at every level of the organization – from shop floor workers to C-Suite executives and can be either tactical or high-level. 

At TPG, we incorporate four key factors when developing OKRs with leadership teams: 

  • Focus on priorities 
  • Align to goals 
  • Track for accountability 
  • Stretch for greatness 

Let us align your organization with OKRs today! Contact us. 

Key Performance Indicators (KPIs)

Key Performance Indicators (KPIs) are quantifiable metrics or measurements used to evaluate and track the performance. They serve as benchmarks for success, offering insights into an organization’s effectiveness and efficiency across various areas, from financial performance to customer satisfaction, thereby enabling data-driven management and continuous optimization. 

When working with organizations to develop KPIs, we reinforce the following best practices: 

  • Strategic Alignment: Ensure KPIs are directly linked to the organization’s strategic goals 
  • Measurability: Define KPIs that are clear and measurable 
  • Limited Focus: Hone in on the most critical metrics to track 
  • Regular Review: Assess and update the KPIs to reflect changing business conditions 
  • Ownership & Accountability: Assign responsibility for each KPI to an individual or team 

KPIs offer the versatility to be applied effectively at any level of an organization, be it for overarching strategic goals, departmental objectives, or specific process performance, providing valuable insights and accountability throughout. 

Elevate your performance with KPIs. Contact us to get started. 

Raci Chart

A RACI chart is a tool used in organizational workflows and project management to clarify roles and responsibilities. It designates individuals or roles as Responsible, Accountable, Consulted, or Informed for specific tasks or activities, helping ensure effective collaboration, clarifying accountabilities and defining decision-making within a team or project. 

Conducting a RACI on your current state process will have benefits including: 

  • Defining clear task ownership 
  • Clarifying handoffs and boundaries 
  • Eliminating role confusion 
  • Preventing over/under allocation of resources 
  • Removing duplication of efforts 
  • Boosting morale with better role definition  

Thoughtfully crafted RACI charts facilitate a seamless transition for new roles or project teams, while also bolstering future strategic planning efforts by providing leadership with a clear view of responsibility across individuals and teams. 

Gain expert guidance on implementing RACI for existing or new roles to create visibility, improve accountability, organizational efficiency and effectiveness.   

Get performance management working for you!

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