SUPPLY CHAIN MANAGEMENT

Benchmarking Warehouse Performance

Warehouse leaders, especially those overseeing small to mid-size distribution centers grapple with a host of daily challenges, leaving them little bandwidth to explore and evaluate their warehouse performance metrics comparative to industry peers. Our supply chain consulting experts will offer you invaluable insights identified from our warehouse benchmarking performance diagnostic service. 

OUR APPROACH TO EVALUATING WAREHOUSE PERFORMANCE

Enhance your warehouse efficiency with data-driven insights. Our instant benchmarking diagnostic tool allows you to compare your warehouse productivity and capacity to industry standards.

This tool will provide insights into how your operation compares to others on metrics like:

  • Cases Per Hour – Measure productivity against industry benchmarks.
  • Order Fill Rate – Assess your order accuracy and fulfillment efficiency.
  • Cost Per Case – Evaluate operational costs in comparison to industry norms.
  • Average Outbound Cube – Gain Insight into space utilization and shipping efficiency.

We use this tool to identify performance gaps and explore targeted solutions for improved warehouse operations. Click below to see the average benchmarks for all industries in both Canada and the US.

WAREHOUSE PERFORMANCE BENCHMARKING & DIAGNOSTIC PROCESS

Free Consultation & Demo

Sign up with us for a free consultation and demo. We will guide you through the end-to-end process and help you determine if our warehouse performance benchmarking and diagnostic service is the right solution for you.  

Benchmarking

Our supply chain experts will work with you to collect warehouse data and may visit your site to assess key areas of your warehouse. Our simulation will benchmark your organization against highly specific, tactical KPIs for your industry segment. 

Reporting

We provide a report of your warehouse findings, and recommendations for what areas to improve, prioritized by size of opportunity and the value add. 

Savings

We will help you understand how to achieve these savings through a high-level solution implementation roadmap. We can also work with you where support is needed to implement those high ROI initiatives getting you one step closer to world class warehouse performance for your industry.

OUR COMPREHENSIVE WAREHOUSE BENCHMARKING SOLUTIONS

Our pragmatic solutions are borne from a team of operational experts who have warehouse experience across many industriesThey specialize in performance improvement and solving problems that lead to better warehouse functioning and improved productivity. Our approach involves solving problems together with your key stakeholders which creates more aligned and motivated teams who are engaged and involved in improving your warehouse operations together through process and flow design improvements. 

Warehouses and Supply Chain networks attempting to benchmark their performance often rely on reports and case studies that are not relevant to their industry or are out of date. Over the course of our 19 years of experience in warehouse and supply chain network assessments, we’ve gathered very detailed and difficult-to-obtain tactical metrics and over 120 KPIs you’ll struggle to find elsewhere. 

We use these warehouse benchmarks to identify potential opportunities for your business and build a solid business case on the ROI you can achieve by implementing relevant solutions. 

Our warehouse performance diagnostic is completed in 3 weeks (on average), as opposed to the norm of 6-12 weeks or longer studies, and we do this at a fraction of the cost. [See FAQs to learn more about how we’re able to do this]. This means we’re able to move to implementation of solutions faster, and achieve ‘quick wins’ along the way that will set you up for long-term success. 

Our diagnostic service can include a warehouse slotting/profiling analysis to rapidly examine your order fulfillment and put away pick paths, enabling layout adjustment recommendations. Most efforts of a similar nature from other providers can take months. 

Our report is not just based on a set of numbers. We work with your people, listen to your business needs and apply anecdotal and evidence-based analysis, which is included in our report on benchmarking KPIs. 

Our warehouse performance diagnostic naturally provides you with compelling business cases for future improvement opportunities, and our team ensures that you know how to achieve these savings which projects to consider and prioritize, and a high-level implementation roadmap to actually get there. 

 

WAREHOUSE BENCHMARKING DELIVERABLES

Customized Report 

This benchmarking report Identifies how you perform against top organizations in your specific industry segment across (both warehouse and people- centric KPIs) 

Tactical Recommendations 

We provide specific recommendations according to your business and operations, not canned, off-the-shelf, high-level supply chain solutions that you can find with a Google Search. 

Next Steps 

We work together with your team to help them understand the benchmarking and diagnostic report and provide insights into the next steps for the recommendations we provide.  

Should you wish further support to implement the recommendations, The Poirier Group team can implement those solutions that will yield the most return to expedite your performance improvements. 

FREQUENTLY ASKED QUESTIONS

Our comprehensive benchmarking tool gives us the ability to reduce what was an eight+ week detailed analysis on a warehouse to ~three weeks. Within that time frame, we’re able to acquire the data and metrics from your operation (and some you may not), and use our tool to measure them against over 120 industry-specific curated benchmarks. At the end of our engagement, we provide a report that identifies key opportunities for improvement as well as a timeline and implementation roadmap with estimates for ROI.

The Poirier Group has built this custom benchmarking tool that allows for a detailed report that is generated based on the input of existing KPI’s we receive from your warehouse. Your KPI’s are compared against our industry data set, then, based on the features of your DC, it can automatically detect potential opportunities and calculate business case ranges based on what similar organizations are able to achieve.

We’ll need to factor in the availability of your data, quality of data, location and number of sites, in order to quickly give you an estimate.  Please contact us to provide a quote and for more information about payment. 

On average, dependent on the size of your operation, our benchmarking report can usually lay out a multi-million dollar business case for improvements. While each client has unique circumstances, we typically find 10-12% improvement in throughput, 5-7% in cost per case and a variety of other direct and indirect savings.

Depending on the scope, size and data structure, you can expect to allocate 1-4 internal resources along with an average of 2 consultants from The Poirier Group.

This is a proprietary tool that requires specialized expertise to run and understand. As such, it is not an online software that can be purchased to run on external systems. Our team will either travel to your warehouse or conduct an analysis virtually to assess key areas in your warehouse and input them into the tool to generate a report.

Our online benchmarking tool provides a quick comparison of your operations against industry benchmarks, and we can completed a full diagnostic service with expert-led data analysis, site visits, and custom recommendations.

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EXPERIENCE THE TPG DIFFERENCE | CLIENT TESTIMONIALS

Angelo Farneti, DirectorAcklands Grainger
“While I have rarely been a proponent of consultants, The Poirier Group and their supportive approach have positively changed my view to the immense value that the right consulting organization can bring.”
Joe Rollins, Store OperationsBig Lots
“Your excellent communication and overall leadership was appreciated. I felt like our two groups were true partners on this project and achieved success together. Thanks again for you and your team.”
Doris Citric, DirectorHolt Renfrew
“Overall, I would give The Poirier Group an A+ in solution generation, service delivery and providing with a highly talented team to work with. Great work”
Janet Joyce, DirectorColemans
"Just want to acknowledge the excellent presentation yesterday. It was thorough, comprehensive and well received not only by the Steering Committee but even more importantly by owners. The presentation inspired their confidence in The Poirier Group and in the direction we are moving in this comprehensive process. Great job."
Randy Berry, SVP Operations ExcellenceGovPlanet
“Looking back on our time with The Poirier Group, we would not have been able to achieve our inventory management and overall business objectives without their services. If you are considering an engagement with The Poirier Group, I highly recommend them.”